FAQs

  • Where do you ship from?

    We ship from our partnered warehouses & factories located in US & China. So, please expect your items to be shipped separately (if you order more than one item) as different factories specialise in different areas of manufacturing.

  • How long will it take for my items to arrive?

    It will usually take 7 business days for all orders to arrive. Shipping times vary from product-to-product; based on demand and shipping location.

  • How long will it take to receive a tracking number?

    It will take about 2-4 business days to receive your tracking number.
    It will be sent to the email you entered when making a purchase.

  • Do you ship to my country?

    You can place an order from any country, we ship worldwide.

    USA, Germany, India, Canada, Australia, UK, Russia, China, Sweden, France, are just some of the countries we ship to.

  • Which currency will I be charged in?

    We processes all orders in USD. While the content of the cart is displayed in several currencies, you will checkout using USD at the most current exchange rate. 

    For more information please check check conversion rate from your local currency to USD.

  • How can I pay?

    We accept all Major Credit Cards: Visa, Mastercard, Discover, Amex and also PayPal.

  • Do you sell or rent information?

    We do not sell our customers information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts. 

  • Will I, the customer, have to pay any customs fees?

    For most countries you will not have to pay customs, but it depends where are you located and if you order more than 1 piece. Be sure to check with your local customs office as it varies between countries.

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